Terms of Use


These are the Terms and Conditions of the ELECTRA HOTELS & RESORTS GROUP, members of which are: HOTEL ENTERPRISES ELEKTRA SA, 5 ERMOU STR, 105 63 ATHENS, HOTEL AND TOURISM COMPANY ELECTRA SA, 18 – 20 N. NIKODIMOU STR, 105 57 ATHENS, HOTELS ELECTRA SA, 5 ERMOU STR, 105 63  ATHENS, HOTEL ENTERPRISES AGIA DINAMIS SA, 15 METROPOLEOS STR, 10557 ATHENS, ELECTRA KEFALONIA SA2 Bouziki STR, 11476, Athens, (hereinafter “ELECTRA HOTELS & RESORTS”), and are applicable to all services of ELECTRA HOTELS & RESORTS hotels and relate to any use of the website www. electrahotels. gr, any other website located within it and/or the available mobile application [hereinafter “the website”].

By using the website, you agree to be bound by these Terms and Conditions. ELECTRA HOTELS AND RESORTS has the right at any time to change the Terms and Conditions under which the content of the website is offered. We may renew these Terms of Use at any time by modifying this page. You should check this page regularly to see any changes that may have been made, as long as they are binding on you. If you do not agree to any of these Terms and Conditions, please do not use this website.

Legal Capability

Τhis Site is not intended for use by individuals and entities that can not form legally binding contracts under applicable law. Τhe Site and the services offered by the Site are not available to minors. In this case you may not use the Site. You warrant that you have the legal age to surf, use or reserve a room on this Site. If you are under the legal age (under 18 years old according to the greek law), you may contact the hotel directly for assistance.

You also warrant that you are legally authorized to make the travel reservations and/or purchases for either yourself or for another person for whom you are authorized to act. You may only use this Site to make legitimate reservations or purchases and shall not use this Site for any other purposes (including, without limitation, to make any speculative, false or fraudulent reservations etc.).

 Site Content

The Site and all content contained thereon including, images, photographs, logos and other materials, and the copyrights, trademarks, trade dress and other intellectual property rights in such materials are owned by ELECTRA HOTELS AND RESORTS. The Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by ELECTRA HOTELS AND RESORTS.


The Site may contain links to other websites. ELECTRA HOTELS AND RESORTS provide such links for your convenience only and is not responsible or liable for the actions of such independent websites. The inclusion of these links in no way indicates ELECTRA HOTELS AND RESORTS’ endorsement, support or approval of the content, advertising, products, services, policies or other materials on or available from such websites.

Payment Methods / Transaction Security

Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA & MasterCard. The Payer then has to enter his personal secret code to complete the transaction successfully.

Limitation of liability

Except where prohibited by law, in no event shall ELECTRA HOTELS AND RESORTS be liable for any special, indirect, or consequential damages or any damages whatsoever, whether in an action in contract or tort, arising out of the use or performance of this Site or the Content, or the performance or non-performance by ELECTRA HOTELS AND RESORTS or any third-party providers of products or services related to this Site. This limitation of liability shall apply regardless of whether the claim asserted is based on contract, negligence, or any other theory of recovery, even if ELECTRA HOTELS AND RESORTS have been advised of the possibility of such damages.


You agree to indemnify and hold  ELECTRA HOTELS AND RESORTS and their respective affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the Site, your breach of these terms and conditions or your violation of any law or the rights of a third party.

Use of Facilities, Premises and Equipment

This use of ELECTRA HOTELS AND RESORTS’ property, facilities, staff, equipment, and/or services carries with it certain inherent risks that cannot be eliminated regardless of the care taken to avoid injuries. In consideration of using the property, facilities, staff, equipment and services (e.g. use of gym, spa, sport facilities, swimming pools etc) of ELECTRA HOTELS AND RESORTS , you , for yourself, your heirs, personal representatives or assigns, do hereby release, waive, discharge, and covenant not to sue ELECTRA HOTELS AND RESORTS , its directors, officers, employees, and agents from liability from any and all claims including the negligence of resulting in personal injury, accidents or illnesses (including death), and property loss arising from, but not limited to, participation in activities and/or use of facilities, premises, or equipment. You understand and agree that these and other risks are inherent in the activities and facilities offered to you by ELECTRA HOTELS AND RESORTS and you acknowingly assume all such risks.

You also also agree to INDEMNIFY AND HOLD ELLECTRA HOTELS AND RESORTS HARMLESS from any and all claims, actions, suits, procedures, costs, expenses, damages and liabilities, including attorney’s fees brought as a result of your use of any facilities and/or premises and to reimburse us for any such expenses incurred.


Your use of this Site is subject to ELECTRA HOTELS AND RESORTS Privacy Policy. If you would like to view the privacy practices that govern how we process information provided on this Site, please review our Privacy Policy. By using this Site, you consent to your personal information being used as set out in our Privacy Policy.

General Notice

ELECTRA HOTELS AND RESORTS strive to ensure that the Contents are accurate and reliable. However, ELECTRA HOTELS AND RESORTS and their agents are not infallible, and errors and/or omissions may sometimes occur.

ELECTRA HOTELS AND RESORTS do not warrant the accuracy, currency or completeness of the contents, including, without limitation, any information relating to prices or availability. ELECTRA HOTELS AND RESORTS will from time to time revise the Contents and/or the products, services and resources described there-in and reserves the right to make such changes without any obligation to notify past, current or prospective visitors of this Web site. In any case, ELECTRA HOTELS AND RESORTS reserves the right to change the room number granted to the guest until the moment of arrival. It is noted that the room number provided to the guest during the check-in process before arrival is indicative and not binding.

Governing Law

These terms and conditions will be governed by and construed in accordance with Greek Law and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Athens.

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